TrekkingTERMS & CONDITION
Payment Policy:
01. If you agree with our proposal, we request you to make an advance payment of 25% of the total amount in our bank account. We will send you all necessary bank information for money transfer. Or you can see in our web site click “Payment Method” Please, remember that we do not bear any bank transfer fees and charge.
02. We are requested you to send us scanning photocopies of your passport, your passport size photos and your travel insurance papers with helicopter rescue coverage in our email address. With these documents and 25% of the advance payment, we will be able to properly prepare your all arrangements: obtaining permits for treks/peak climbing / expeditions / hotel booking earlier in high and busy season/reservation for domestic flights and transports etc.
03. We are requested to transfer the remaining 75% of the amount of your camping trek in 30 days before your arrival in Kathmandu. This will allow us to prepare all the arrangements for camping trek such as to buy foods, fuel, equipments etc. But for the tea house/lodge trek, you can pay us the remaining 75% amount after your arrival in Kathmandu also as your wish.
Cancellation Policy:
01. In case of cancellation your project, you must inform us one month before your arrival in Kathmandu, we will refund the 25% advance payment also, or if you wish we can accept this amount to postpone your trip for the next season.
02. Our company Altitude Randonnée Trekking (P) Ltd. is not responsible for any cancellations of domestic flights due to weather or climate problem. However, we can offer you an alternative solution or routes to suit your desires.
03. In case of accident, mountain sickness, physical problem and any other else if you abandon your trek /peak climbing/ expedition and returning to Kathmandu earlier date than mentioned in itinerary, you will not get any refund from the agency.
04. If you cancel the project in less than a month before your arrival in Nepal, We can refund you only 50 % amount of total amount you paid us.
So, this terms and condition are made between two parties: Altitude Randonnée Trekking (P) Ltd. as first party and Clients as second party.
